An OPERATIONAL CONSULTING FIRM
Your operations, refined. Your potential, revived.
I help small business owners and solopreneurs scale by building the systems and workflows that eliminate backend chaos.
about auriel love
My background spans project management, marketing operations, and process design across agency, corporate, and government environments — including work with clients in the automotive industry and federal agencies.I started Refine & Revive because I kept seeing the same pattern: smart teams losing time, money, and momentum to broken or undocumented processes.If your operations are running on memory and workarounds, that's exactly where I come in.
You might need this if....
You're re-explaining the same steps to every new hire or contractor
Deadlines slip, details fall through, and the client experience depends on who's handling it that day
You want to grow, but your capacity is already maxed out
You want to step back from the day-to-day but don't trust anything will run without you
Four ways to engage
Every engagement runs through one of four tracks depending on where you are and what you need. No generic solutions, just the right scope of work for where you actually are.
01.
The Recovery Plan — Audit
For businesses that know something's off but can't name it yet.
60–90 minute deep-dive session
Full audit of current operations and workflows
Identification of where time, money, and momentum are leaking
A clear, prioritized action plan to move forward
02.
The Refresh — Starter
For businesses not quite ready for a full build.
1–2 week turnaround
One core workflow documented (your most urgent issue)
Custom SOP + templates your team can use immediately
One walkthrough call to guide implementation
03.
The Revival— Build
For businesses ready to document, delegate, and scale.
A 4–6 week engagement, delivered in three phases
Phase 1 — Prep
Phase 2 — Tech Stack & SOPs
Phase 3 — Reference & Delivery
04.
The Rhythm — Stay
For businesses that need ongoing operational leadership without the overhead.
Month-to-month retainer
Embedded strategy and operational oversight
Regular check-ins and accountability
Ongoing systems management as your business evolves
what you save
A process as clear as the results.
Hours back every week no longer spent repeating instructions or fixing avoidable mistakes
The cost of a full-time ops hire — without the salary, benefits, or overhead
Revenue lost to missed deadlines, dropped balls, or inconsistent client experience
Time burned onboarding every new hire or contractor from scratch
The stress of being the only one who knows how anything runs
Money spent on tools and tech you're not using right, or paying for twice
who we work with
Ready to get started?
Start with a strategy call. No pressure, no pitch, just clarity.